作为企业主，您可能会不时评估员工的绩效。但是，您的员工并不是您应该评估的唯一员工。如果您有供应商存货和材料，您也需要评估它们的性能。要了解有关供应商评估以及如何评估供应商的更多信息，请继续阅读。

Supplier evaluation process 101

供应商和vendorscan make or break your company’s success. With good suppliers and vendors, you can streamline business operations, lower risks, and eliminate unnecessary expenses. Not to mention, conducting regular evaluations can help you spot problems and create a more prosperous partnership.

While evaluating your suppliers, consider the following:

• Performance
• 质量
• Production capacity
• Risk
• 成本
• 交货

So, what all should a supplier assessment include? Before you can start evaluating suppliers, you need to have a game plan. To get started learning how to evaluate suppliers, follow these six steps.

1. Determine performance indicators

为了评估供应商的性能，您需要确定将其评级为什么。您使用的指标可以根据您的业务类型和所拥有的供应商而有所不同。

Here are a few examples of performance indicators for vendors:

• On-time performance percentage
• 交货track record
• Price competitiveness
• 交货时间
• Defect rate
• Purchase order and invoice accuracy
• Vendor availability

Again, your performance indicators may vary depending on your business and the supplier. Narrow down what indicators your business will look at when it evaluates suppliers.

2.制作评估排名

如果您的企业有很多供应商，则如果您通过分类分解它们，则可以更容易评估它们。

For example, you may want to classify suppliers into various categories, such as Level 1, Level 2, and Level 3. The categories allow you to evaluate suppliers using different surveys or methods.

通常,公司使用这个步骤来分类的pliers based on how critical they are to the business.

3. Choose your method for evaluating suppliers

There are a number of supplier evaluation methods to choose from. You may want to use:

• Evaluation forms
• 调查
• System metrics
• Software

Regardless of which method you choose, it’s always good to get feedback from your team. With forms and surveys, you can have employees answer questions about suppliers and vendors and receive honest feedback.

In conjunction with employee feedback, you may also want to gather metrics (e.g., number of products you had to return) to back up claims, especially if the supplier needs to make improvements.

您可能想与团队见面讨论供应商的表现。或者，您可以指定一个人或小组来介绍反馈和指标。

4. Look for red flags

没有什么比与供应商打交道更糟糕的，他的表现不佳，没有达到期望。进行评估时，请注意供应商危险信号。危险信号可以包括：

• Poor quality products
• Bad business-supplier relationships
• Overpriced products or services
• Poor communication

If you notice some red flags, don’t jump the gun and dissolve the partnership right away. Instead, offer constructive feedback. Discuss your concerns with suppliers who are giving you warning signs. Talk through your problems and use your data to back up your feedback. Consider giving them a warning first before jumping to more drastic actions (e.g., firing your supplier).

5. Get rid of weak links, if necessary

Sometimes, an issue (especially a repetitive one) with a supplier may be the final straw. And in some cases, it may be best to cut ties with an unreliable and underperforming supplier.

If you have discussed performance problems with a supplier and they have not improved, it may be time to end your business relationship with them.

如果您决定放开供应商或供应商，请尽快告知他们。与您的供应商进行交流，为什么要裁定联系并让他们知道您想结束业务关系。

6.进行常规评估

Of course, your supplier evaluations shouldn’t occur just once in a blue moon. You should conduct assessments on a regular basis to ensure your business is getting good quality products, minimizing operating costs, and streamlining production timelines.

Conduct routine evaluations regularly, like once a month, quarter, or year. Make sure to inform your team and suppliers about your business’s evaluation schedule so they can prepare.

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This is not intended as legal advice; for more information, please点击这里。