In the matter of a few weeks, the percentage of remote workers doubled from31% to 62%，感谢冠状病毒爆发。也许您的团队已经习惯在Covid-19击中之前在家工作。或者，也许您的业务正在为大流行时代的100％远程工作做好准备。无论情况如何，有效而清晰的沟通在工作中和in the office) is a must.
工作中的沟通：6个提示
The way your company communicates can make or break your business. Strong communication canboost productivity和help your business thrive in any environment (aka remotely). In fact, one study shows thatproductivity can increase by up to 25%当员工连接时。
除了提高生产率水平外，开放且清晰的远程团队交流还可以：
- 加强您的团队
- Enhance innovation
- 建立积极的态度工作场所文化
- 增加员工的士气
- 将员工培养为领导者
关于工作中沟通的重要性，本·阿斯顿（Ben Aston）数字项目经理， 说过：
You are only as good as your team. Clear and continuous freeflow of communication is necessary to facilitate ideas from beginning to final product. It’s a building block that your team requires to complete any project. Without it, your progress comes to a halt and your organization is held back from innovation.
Paul French, founding Director of内在的执行搜索，也建议：
工作场所沟通对组织的增长轨迹有重大影响。在重视适当沟通的组织中，营业率和缺勤率和员工满意度的激增显着下降。维持强有力的口头和非语言交流的组织文化也可以更轻松地进入全球市场。
如果您的远程团队在交流方面正在挣扎，那么您还在等什么？使用这六个远程工作交流技巧，使您的虚拟团队立即参与并连接。
1.提前建立期望
在您的团队完全或部分遥远之前，您需要从一开始就概述家庭期望。这样，您可以确保从家庭环境（即使只是暂时）向工作进行更光滑的过渡，并更快地跳过任何障碍。早日建立您的期望也有助于将员工留在同一页面上，以了解整个偏远工作日的交流。
To help with the transition and keep communication strong, consider creating a work from home policy for your employees. Your policy should list the following details:
- Eligibility for remote work
- 性能期望
- 纪律处分，如果不遵守准则
- 登记时间（例如，会议，一对一等）
- Appropriate work hours (e.g., 7 a.m. – 7 p.m.)
- Communication guidelines (e.g., using Slack for chatting)
- 其他规则（例如，处于无干扰环境中）
If you opt to implement a work from home policy, have your employees sign it, and keep the signed copies in your records. Include a copy of your policy in youremployee handbookfor easy access.
2. Commit to daily interactions
当涉及到远程工作时，有时不会削减电子邮件和聊天。如果您想在远程时与团队进行牢固的沟通，请考虑承诺每天进行虚拟的“面对面”互动。
To communicate with your team, include one (or more) of the following in your remote team routine:
- Morning “standup” meetings or huddles
- 每周与员工一对一
- 迷你会议
尝试通过每天至少每天一次与远程团队进行交流，以确保它们能够加快速度并相互联系。鼓励您的团队也通过视频通话与彼此进行交流，以讨论项目和想法。
Whatever you decide to do, commit to a schedule for communicating face-to-face virtually (e.g., standups each morning at 9 a.m.). Doing so keeps everyone in the loop and communicating regularly.
3. Take advantage of communication tools
你不能指望远程员工有效的communicate if they’re not given the tools to do so.
In a remote environment, you need much more than your typical chat channels and email accounts. And if you want employees to be productive and collaborate, you need to embrace new communication tools. Some tools you may consider for your business include a video conferencing application (e.g., Zoom), project management software, employee recognition software, cloud storage service (e.g., Google Drive), and a time management tool.
如果您正在寻找一些新的虚拟通信工具，请考虑您的公司真正需要的东西。您的员工会做很多项目吗？如果是这样，请考虑投资项目管理软件，以便他们可以跟踪自己的各种项目并监控进度。在决定新工具之前，权衡优点和缺点，并获得员工的意见。
4. Encourage feedback
当您对员工进行绩效评估时，您会给他们反馈。但是，反馈不仅在绩效审查季节很重要。在与您的团队进行沟通时，也有必要。
If you want to have top-notch communication on your team, be open to feedback from employees. Use feedback to your advantage to improve the way your team communicates with each other. Plus, you can use feedback from employees to figure out what is and is not working for your remote team.
When receiving feedback, listen to what your team has to say. If they’re struggling to communicate or utilize the tools you currently have in place, find a solution to improve the situation and make communication easier moving forward.
5. Ensure everyone is included
Part of keeping communication strong on your team is ensuring that every single employee is included when it comes to团队建设活动，项目和其他任务。但是，有时候，如果您的一周中的一部分或全部团队都遥不可及，这可能会具有挑战性。
To make sure all employees are involved, regardless of if they’re in the office or working from home, schedule meetings at a convenient time for everybody, recognize all employees’ achievements and contributions, and utilize communication tools (cough cough, tip number three).
包括所有员工不仅可以增强您在工作场所的沟通，还可以改善您的工作场所文化，并可以帮助您保持顶尖人才。
6.留出一些娱乐时间
最后但并非最不重要的一点是，不要忘记确保员工在整个虚拟工作周中都有一些乐趣！
沟通并非总是必须与工作相关的24/7。而且，如果您想提高生产力并提高员工的敬业度，员工必须偶尔休息一段时间。
You can spend some time team building and connecting with your co-workers by:
- Having a digital coffee break
- 举办虚拟午餐
- 聚在一起参加虚拟表演并告诉
Digital watercooler chitchat may seem silly, but casual conversations can help improve team communication just as much as serious work discussions do. So, don’t be afraid to set aside some time to kick back, relax, and connect with your team!
