Conflict in the workplace雇主的费用约为3590亿美元每年的付费时间。是的,您读了正确的 - $ 359billion. But, what kinds of problems are causing businesses billions of dollars per year? We’ve pinpointed the main problems that cause unnecessary workplace drama. Read on to learn what problems you should keep your eyes peeled for and how to avoid them altogether.
Top 5 causes of workplace drama
工作场所的戏剧会花费您很多……而不仅仅是金钱。工作场所的冲突可能导致:
At some point or another, you may find yourself dealing with employees who are butting heads. An unusual amount of工作中的冲突可能是由于以下五个罪魁祸首之一。
1. Lack of transparency
Having a business that prioritizes transparency is oh-so important. Transparency helps your team build trust and be open with one another. But without transparency, conflict could arise.
戏剧在秘密环境中蓬勃发展,例如员工和管理层之间缺乏开放性的环境。作为企业主,您是透明度的榜样。不要让您的员工隐藏事物,而是让您的工人成为第一个知道的人。这样,每个人都被保持在循环中。而且,您可以促进透明的文化,而不是创造传闻和保密的文化。
2. Miscommunication
根据一项研究,86%的员工和高管引用缺乏协作或无效的沟通来解决工作场所失败。如果您的业务中普遍存在沟通不畅,那么工作场所的戏剧可能会在拐角处蔓延。
沟通是一切在业务。有效的沟通可以为您的公司带来奇迹。这只是良好沟通的一些好处:
- 提高生产率and performance
- Keeps everyone on the same page
- 帮助您避免问题(例如,项目问题)
- Promotes growth
- 将您的团队聚在一起
沟通可以使您的业务成功。为了确保您的团队成员有效地进行沟通,您可以鼓励员工提出问题,拥有各种沟通渠道(例如,懈怠),并在沟通时尽可能清楚。
3.未解决的问题
Not addressing conflicts can cause them to snowball into bigger issues. And nobody wants that. Instead of ignoring problems in the workplace, catch and address them early on.
You or someone in management should address conflict—no matter how big or small the issue is. To properly address problems in the workplace, you can:
- Talk with employees one-on-one
- 与参与该问题的员工进行公开讨论
- 听员工
- Come up with a solution and/or compromise
- 确定将来避免同一问题的方法
您越早解决问题,您的团队就越快解决并继续前进。
4.管理不善
Poor management is another culprit of workplace drama. In fact, a whopping80%的员工have experienced poor management at some point in their career.
Poor managers typically exhibit some (or all) of the following behaviors:
- Doesn’t listen to employees
- 忽略问题或请求
- 微型管理
- 获得信用而不是给予
- 播放最爱
- 奖励不良行为
- 不信任团队成员
差的管理可以迅速将积极的工作环境变成有毒环境。更不用说,它会严重损害员工的士气和生产力。为了避免在工作场所引起戏剧性的问题,请退后一步,确保您(和/或您的经理(S))不会从上面展示不良行为。
5. Conflicting work styles
每个员工都有不同的工作方式。一些员工可能更有条理和面向细节,而另一些员工可能更具竞争力和面向目标。
当然,最好在工作场所中混合不同的个性和工作风格。但是,不时会导致员工之间的冲突 - 特别是如果一位员工认为自己做事的方式比另一个员工的方式更好。
在某些极少数情况下,由于两名员工的风格相互冲突,这可能太困难了。当发生这种情况时,它也会引起多米诺骨牌效应并影响团队的其余部分。
When it comes to work styles, understand what does and does not work for each employee. That way, you can cater to their style and come up with solutions that work for everyone involved.

Creating a drama-free workplace
Dealing with workplace drama is easier said than done. But, it’s a necessary part of being an employer. And if you want your team to thrive, you need to tackle conflicts head-on.
是否想阻止工作场所戏剧死亡?通过遵循以下技巧:
- Be on the lookout for common problems (ahem, see 1 – 5 above)
- Treat all employees equally
- 很早就解决戏剧
- 包容
- Keep communication open
- Be as transparent as possible
- Model the behavior you want to see
- Have a system for managing conflict
结束工作场所戏剧并学习如何完全避免它可以通过提高生产力,员工士气和协作来增强您的团队。